Our Values
Our Values
At Zebra Lake Care, our values are the foundation of our commitment to exceptional, person-centred support and high-quality care. Through the acronym ZEBRA, we embody our core values alongside the 6 Cs, which all health and social care workers must demonstrate. This approach ensures safe staffing and guides our supply agency in delivering the best support to our clients.
What Our Zebra Values Mean as a Staffing Supply Agency in Health and Social Care?
- Zest for Individuality
- Empowerment Through Community
- Balance in Diversity
- Respect and Protection
- Adaptability and Resilience
At Zebra Lake Care, our ZEBRA values are integral to our mission as a staffing supply agency.
We recognise that each staff member brings unique skills and perspectives. This individuality allows us to match staff to clients in a way that respects and enhances personal preferences, ensuring a tailored care experience.
Our strong sense of community helps foster collaboration among our staff, encouraging teamwork and mutual support. This empowerment leads to a more engaged workforce, which translates into better care for clients.
We value a diverse workforce, understanding that varied backgrounds enrich our care services. By embracing diversity, we create an inclusive environment that benefits both staff and clients, promoting understanding and respect.
We prioritize a safe and respectful environment for all. Our staffing solutions are designed to uphold the dignity of both staff and clients, ensuring that everyone feels valued and protected in their roles.
The ever-changing landscape of health and social care requires flexibility. Our commitment to adaptability ensures that we can swiftly respond to the needs of our clients and the challenges of the sector, maintaining high standards of care.
Together, these values guide our operations and ensure that we provide exceptional staffing solutions that enhance the quality of care in health and social services.
The 6 Cs in Health and Social Care at Zebra Lake Care Staffing Agency
- Care
- Compassion
- Competence
- Communication
- Courage
- Commitment
At Zebra Lake Care Staffing Agency, we specialise in providing staffing solutions to healthcare providers, ensuring they have access to the skilled professionals necessary for delivering high-quality care. The 6 Cs serve as fundamental values guiding health and social care professionals in the UK. We integrate these principles into our operations to uphold the highest standards of care. Our dedication to the 6 Cs informs our approach and significantly enhances the quality of care we facilitate. Below is a detailed exploration of each C.
Meaning: Care is the foundation of all health and social care work, focusing on the holistic well-being of individuals. It encompasses not only physical needs, but also emotional, social, and psychological support tailored to each person's unique circumstances.
At Zebra Lake Care: We are dedicated to supplying healthcare providers with staff who prioritise person-centred care. Each caregiver we place is trained to understand and address the diverse needs of clients, ensuring that the care provided is tailored, respectful, and promotes independence, whether in homes, care facilities, or other settings.
Meaning: Compassion involves delivering care through relationships grounded in empathy, respect, and dignity. It emphasizes the importance of emotional connections, which enhance the overall care experience for residents.
At Zebra Lake Care: We foster a compassionate culture among our staff, ensuring that every staff we supply is equipped to build genuine connections with clients. Our training emphasises active listening and emotional intelligence, allowing staff to respond sensitively to the needs of those they serve, thereby improving the overall quality of care.
Meaning: Competence signifies the possession of the necessary skills, knowledge, and expertise to provide effective, high-quality care. It involves staying informed about clinical practices and understanding the specific needs of individuals.
At Zebra Lake Care: We ensure that the staff we supply undergoes rigorous training and continuous professional development. Our recruitment process emphasises competence, allowing us to match healthcare providers with qualified professionals who are up-to-date with the latest practices and research in health and social care.
Meaning: Effective communication is crucial for establishing strong relationships with clients and colleagues. It encompasses verbal and non-verbal communication, active listening, and the ability to relay information clearly and sensitively.
At Zebra Lake Care: We prioritize clear and open communication among our staff and the healthcare providers we serve. Our staff are trained to actively listen to clients’ needs and preferences, ensuring they are involved in their care decisions. This commitment to effective communication fosters collaboration and enhances the quality of care delivered.
Meaning: Courage involves advocating for clients and addressing concerns or challenges directly. It requires the willingness to make difficult decisions and report unsafe practices, ensuring the rights and well-being of individuals are prioritised.
At Zebra Lake Care: We empower our staff to act with courage in their roles by promoting a culture of transparency and advocacy. Our staff are encouraged to speak up about issues they observe, fostering an environment where ethical practices are upheld, and improvements are continually sought.
Meaning: Commitment reflects the dedication to providing the highest quality care and a continuous drive for improvement. It involves a promise to support residents through all circumstances and to enhance services based on feedback and experiences.
At Zebra Lake Care: Our agency is fully committed to the well-being of our clients and the ongoing professional development of our staff. We actively seek feedback from healthcare providers and their clients to inform training and service enhancements, ensuring that our staffing solutions consistently meet the evolving needs of the industry.
By integrating the 6 Cs into our staffing solutions, Zebra Lake Care ensures that we provide exceptional healthcare professionals to our partners, ultimately enhancing the quality of care delivered in health and social services.
Integration of ZEBRA Values with the 6 Cs
By integrating the ZEBRA values with the 6 Cs of Care, we establish a unique identity while adhering to recognized standards within the care industry. This combined approach emphasizes personalised service, compassion, diversity, and professionalism, positioning our organization for excellence in the care sector.
Recruitment and the 6 Cs
The integration of the 6 Cs into our recruitment process is crucial. We utilise these values as a tool to assess the personal values of candidates applying for roles across all levels within the care sector. By prioritising the 6 Cs during recruitment, we ensure our team members align with our commitment to the standards of care we uphold, fostering a culture of compassion, competence, and community engagement throughout our organisation.
Commitment to Fundamental Standards
The Fundamental Standards established by the Care Quality Commission (CQC) protect individuals’ rights and ensure the delivery of quality, person-centred care. This commitment is embodied in our integrated ZEBRA values and the 6 Cs, which are essential to providing compassionate care in the Health and Social Care sector. Through this holistic approach, we strive to enhance the care experience for all clients, ensuring that their dignity and individuality are always respected.